Free Help Desk Software Mac

AppleCare Help Desk Support covers an unlimited number of support incidents for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions, including graphical user interface-level assistance with macOS Server network configuration and server administration. You can even get help for Apple Business Manager or Apple School Manager. Remote access from your iPad, iPhone, Android or Kindle device. Stay productive wherever you go using your preferred mobile device. Now work is just a tap away with precious mouse control, screen zoom and full keyboard access. With GoToMyPC mobile apps, you can connect over 3G, 4G and Wi-Fi networks. All the features on your iOS or Android mobile device. 24/7 help with a self-service portal and knowledgebase. See all of Deskpro`s features and customizable components. Enterprise Provide efficient support at scale for both staff and customers. Retail Connect and support customers at speed, across any channel.

iMac Essentials

Check out the user guide to learn all about your iMac. You can get up and running with the built-in apps, access your information in iCloud, and set up handy features like Apple Pay.

Read the iMac Essentials Guide

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macOS User Guide

Help

Learn about the smart features, built-in apps, and great ways to keep in touch with others in macOS. And discover the ways your Mac works seamlessly with your other Apple devices.

Read the macOS User Guide

Use external displays with your iMac

Learn how to connect to HDMI, get help with external display issues, and more.

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Get help with external displays

Identify the ports on your iMac

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Learn about the ports on your iMac, and how you can connect an external display, hard drive, or other device.

Connect your devices

If Touch ID isn’t working on your keyboard

Learn what to do if Touch ID on your Magic Keyboard with Touch ID isn’t working as expected.

Apple support macbookGet help with Touch ID

Set up your Magic Keyboard, Magic Mouse 2, and Magic Trackpad 2

The keyboard, mouse, or trackpad that come with your iMac are already paired. If you need to pair them again, or you bought them separately, follow these steps.

Apple computer helpPair your devices

Learn more about Mac accessories

Find out more about connecting displays, finding the right adapter for your accessories, and charging your keyboard, trackpad, and mouse.

Get help with Mac accessories

Find tech specs for your iMac

You can find all the technical specifications for your specific model of iMac.

See tech specs

Get AppleCare+ for Mac

With AppleCare+, you’re covered. Get accidental damage coverage and 24/7 priority access to Apple experts.

Have a question?

Ask everyone. Our Apple Support Community can help you find answers.

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